Introduction
Taj Enclave, developed by Bajwa Construction (SMC-Pvt.) Ltd., is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or engage with our services related to residential and commercial plot investments in Attock.
Information We Collect
Personal Information
- Contact Details: Name, phone number, email address, mailing address
- Investment Information: Property preferences, budget range, plot size requirements
- Communication Records: Inquiries, feedback, and correspondence with our team
- Site Visit Records: Visit schedules, preferences, and feedback forms
- Financial Information: Payment details for bookings and installments (processed securely)
Website Usage Information
- Technical Data: IP address, browser type, device information, operating system
- Website Analytics: Pages visited, time spent, navigation patterns
- Cookies: Small files stored on your device to enhance user experience
How We Use Your Information
We use your personal information for the following purposes:
Property Services
- Processing plot booking inquiries and applications
- Arranging site visits and property consultations
- Providing project updates and payment schedules
- Managing customer relationships and after-sales support
Communication
- Responding to your inquiries and providing customer service
- Sending project updates, payment reminders, and important notices
- Marketing communications about new developments and offers (with your consent)
Legal Compliance
- Meeting regulatory requirements and NOC compliance
- Maintaining records for legal and business purposes
- Protecting against fraud and ensuring transaction security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
- Authorized partners and contractors involved in project development
- Payment processing companies for secure transaction handling
- Professional service providers (legal, accounting, marketing) bound by confidentiality
Legal Requirements
- When required by law, court orders, or regulatory authorities
- To protect our rights, property, or safety, and that of our customers
- In case of business transfer or merger (with prior notification)
Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and databases with restricted access
- Regular security audits and system updates
- Multi-factor authentication for sensitive operations
Administrative Safeguards
- Limited access to personal information on a need-to-know basis
- Employee training on data protection and confidentiality
- Written agreements with third-party service providers
- Regular review and update of security policies
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
- Request access to your personal information we hold
- Update or correct inaccurate information
- Request a copy of your data in a portable format
Communication Preferences
- Opt-out of marketing communications at any time
- Choose your preferred communication channels
- Unsubscribe from newsletters and promotional emails
Data Deletion
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for data processing where applicable
Cookies Policy
Our website uses cookies to enhance your browsing experience:
Types of Cookies
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Marketing Cookies: Enable personalized content and advertisements
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Data Retention
We retain your personal information for the following periods:
- Active Customers: During the relationship and 7 years after completion
- Inquiries: 3 years from last contact for follow-up purposes
- Website Analytics: 2 years for business analysis
- Legal Requirements: As required by applicable laws and regulations
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.
International Data Transfers
Your information is primarily processed and stored within Pakistan. If we need to transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updated effective date at the top of this policy
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Taj Enclave – Privacy Officer
Head Office:
Office #10, 1st Floor, Grand Xcito, D-Markaz
Gulberg Residencia, Islamabad
📞 Phone: +92 322 5107044
✉️ Email: privacy@tajenclave.com
Site Office:
Main Attock-Kamra Road, Attock
Business Hours:
Monday to Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM
Compliance and Regulatory Information
Taj Enclave operates in compliance with:
- Pakistan’s personal data protection regulations
- PHATA (Punjab Housing and Town Planning Agency) requirements
- Real estate industry standards and best practices
- International privacy principles where applicable
Note: This Privacy Policy is governed by the laws of Pakistan. Any disputes arising from this policy will be subject to the jurisdiction of Pakistani courts.